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(IPSEA) Independent Provider of Special Education Advice
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  • What we do
  1. About us
  2. What we do

What we do

All children and young people with special educational needs and disabilities (SEND) have a legal right to an education that meets their individual needs. But many tens of thousands of children and young people with SEND are not getting the support they are legally entitled to. 

At IPSEA, we are here to change that. 

We are the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

If you would like to help raise awareness of IPSEA's work, you can download and share our 'About us' poster using the link below.

Download our poster

How we help 

Outside of the SEND sector, the assumption is that all children receive a suitable education, but this is simply not the case. Although there is a sound legal framework in place for supporting children and young people with SEND, it is frequently not complied with. The SEND system is littered with unlawful decision-making, and parents and carers turn to us because they are told that their child can’t have the support they need. 

That is why our work at IPSEA – advising and empowering families, providing free casework support and ensuring that the rights of children and young people with SEND are upheld – is absolutely critical. 

We offer a unique range of services to help children and young people with SEND get the education they are entitled to by law:

Legal guides icon

Online legal guides, resources and template letters

Use our free legal guides to learn about the law and how to enforce the rights of children and young people with SEND. Whether you need information on SEN Support or EHC plans, exclusions or appeals, we have resources for every topic.

Email information service icon

Email Information Service

Parents and carers can use our Email Information Service for general legal enquiries and signposting to guidance on our website. Submit a request, and we’ll get back to you within five working days. 

Helplines icon

Telephone Helplines

Parents/carers can get free and independent legal advice from our volunteers on any educational issue related to their child’s SEND. Contact our Call-in Helpline on a Tuesday, Wednesday or Thursday, or book an appointment on our Advice Line or Tribunal Helpline.

Tribunal Support Service icon

Tribunal Support Service

For families needing extra assistance to make an appeal or claim, our trained volunteers provide free individual casework support and advocacy. Access to this specialised service is available via our Tribunal Helpline. 

Training icon

SEND law training

Increase your knowledge and understanding of the SEND legal framework with our training courses. We deliver training to parents, carers, school staff, parent carer forums, local authorities and other organisations working in the field of SEND. 

Policy work icon

Policy work

Using the information and evidence captured through our advice services and training, we influence policy at both a local and national level. We are instrumental in shaping law and policy in the field of special educational needs and disability. 

Our strategy

Our strategy

Our strategy sets out how we will strengthen our work from 2026-2030 – empowering families, improving understanding of the law and driving change so that legal rights are protected, applied and enforced Read more

Published: 5th May, 2026

Updated: 7th July, 2026

Author: Emma Brock

Our impact

Our impact

Find out how our work is making a difference for children and young people with SEND and their families Read more

Published: 31st July, 2025

Updated: 7th May, 2026

Author: Holly Johnson

Our history

Our history

Explore our work and achievements with our timeline highlighting significant events in our 40-year history Read more

Published: 27th July, 2017

Updated: 28th May, 2025

Author:

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Latest

  • New report: Breaking barriers

    New report: Breaking barriers

    We have published a new report highlighting persistent inequalities in how children and young people from under-served communities access special educational needs and disabilities (SEND) provision, and how their families access the legal advice they may need to secure that support.

  • Annual reviews during Tribunal contents appeals: Can LAs still issue amended EHC plans?

    Annual reviews during Tribunal contents appeals: Can LAs still issue amended EHC plans?

    With SEND Tribunal waits now reaching 18 months, many families face annual reviews during an ongoing appeal. Here's what families need to know.

  • SEND Tribunal hints and tips (2): 7 October

    SEND Tribunal hints and tips (2): 7 October

    This training is suitable for parents and carers currently going through an appeal against the contents of an EHC plan or an appeal against the school named in a plan

  • Reforming SEND without removing rights

    Reforming SEND without removing rights

    Hear from our Policy Manager, Catriona Moore, about why protecting children’s rights must remain central to decisions about SEND reform

Most read

  • Asking for an EHC needs assessment

    Asking for an EHC needs assessment

  • Template letters

    Template letters

    Download and make changes to our template letters to fit your situation

  • Template letter 1: making a request for an EHC needs assessment

    Template letter 1: making a request for an EHC needs assessment

  • EHC needs assessments

    EHC needs assessments

    An EHC needs assessment is an assessment of a child or young person’s education, health and care needs

  • Advice Line

    Advice Line

    Book an appointment for free and independent next-step legal information, advice and support on any educational issue that is a result of a child or young person’s SEND

  • Choosing a school/college with an EHC plan

    Choosing a school/college with an EHC plan

  • What happens in an EHC needs assessment

    What happens in an EHC needs assessment

  • The annual review process

    The annual review process

  • Contact us

    Contact us

  • Appealing to the SEND Tribunal

    Appealing to the SEND Tribunal

    The SEND Tribunal is an independent national tribunal which hears parents’ and young people’s appeals against LA decisions about the special educational needs of children and young people

How you can help IPSEA

How you can help IPSEA

Have you found the information on our website helpful today? If so, please consider donating! At IPSEA, we rely on your donations and fundraising efforts to help keep our vital services running. Read more

Donate Fundraise

Published: 19th March, 2014

Updated: 12th May, 2026

Author:

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IPSEA is registered charity number 327691
Limited company 02198066

Registered office: IPSEA, 2A Stansted Courtyard, Parsonage Road, Takeley, Bishop’s Stortford, CM22 6PU

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