IPSEA's Tribunal casework volunteers provide individual support for the families whose cases they take. This free and specialist support can only be accessed by referral after booking an appointment on our Tribunal Helpline, and is only provided for parents who meet our criteria.  

Our Tribunal Helpline volunteer will assess whether you need this support. If their assessment indicates you require this and a volunteer is available to help, it will be provided throughout the Tribunal process – this may include representation at the Tribunal hearing for parents who meet our criteria, depending on your location and volunteer availability. 

Our casework volunteers work with parents to empower them to obtain the best possible result at their Tribunal. This includes support with: 

• The preparation of papers for Tribunal
• The case management process
• Advice on evidence required
• The role of witnesses
• Working documents
• Negotiation with the local authority
• Representation at your hearing
• Assessment of decisions 

Parents remain in control of the Tribunal process at all times, and are responsible for making decisions about what they want the Tribunal to know about their child’s needs, the support their child requires and the most appropriate educational placement for their child. 

Privacy policy and data protection  

Please be aware calls are recorded for monitoring, training and quality purposes. 

By using IPSEA’s Tribunal Support Service, you are agreeing to our terms and conditions and also our privacy policy.   

IPSEA volunteers frequently receive offers of gifts in thanks for their advice. Whilst this is much appreciated, our volunteers are unable to accept. If you would like to support our work, a donation to IPSEA would be gratefully received.  

The advice and support we offer is free and confidential, and ensures that families understand their children’s legal rights and entitlements. We can only deliver these important services with fundraising efforts and donations from members of the public. You can make a donation here.