How we help Our services Information Service Information Service *Please note, our Information Service is currently closed for the Christmas break, and will reopen on Monday 7th January* Our Information Service is for general legal enquiries and will signpost you to factsheets and resources on our website. The service cannot provide specific advice about individuals and their circumstances, so do consider making an appointment on our Advice Line if you require more tailored advice, or visit our get support page which has a wealth of legal advice and resources where you may also find the information you require. The Information Service can provide up-to-date information on: Your child/young person’s rights Local authorities’ duties towards children/young people with special educational needs and/or disability (SEND) and their parents The duties of schools or colleges towards children/ young people and their parents Your rights as a parent of a child with SEND To submit a request, please complete our form linked below and we will respond within 5 working days. The Information Service is currently closed for Christmas break. By using IPSEA’s Information Service, you are agreeing to the terms of our Privacy Statement.