Get information and support Helplines and services Information Service Information Service Our Information Service is for general legal enquiries and will signpost you to guides and resources on our website. The service cannot provide specific advice about individuals and their circumstances, so do consider contacting our helplines if you require more tailored advice, or take a look at our free guides, resources and template letters where you may also find the information you require. The Information Service can provide up-to-date information on: Your child/young person’s rights Local authorities’ duties towards children/young people with special educational needs and/or disability (SEND) and their parents The duties of schools or colleges towards children/young people and their parents Your rights as a parent of a child with SEND To submit a request, please complete our form linked below and we will respond within 5 working days. COMPLETE INFORMATION SERVICE REQUEST FORM By using IPSEA’s Information Service, you are agreeing to our terms and conditions and also our privacy policy. Manage Cookie Preferences