Volunteer for IPSEA

We will be looking for  more volunteers to work on our Advice Line, Tribunal Support Service and Tribunal Helpline. Our next recruitment programme will commence in August 2018, when the application period will be open.

We are particularly looking for volunteers from the north, midlands, south west and the south.

  • There is a robust recruitment process followed by an 11 module online training programme, a written exercise and 2 days of training in November.
  • Demand for our volunteer roles is great, so please fill in your application as fully as possible, taking special note of the job description for guidance.
  • 2 references will be requested. Please chose referees that you know will respond promptly, as if you are successful, you cannot start until the references have been received.
  • Please watch our website for the release date of our recruitment period and send your application during that period. We will no accept any applications before this time.

We are looking for individuals who the following:



  • Previous experience/knowledge of SEND
  • Previous case work experience

More details will be in the application pack.

Please note, training is intensive and costly. Please ensure you read our volunteer agreement in order to ensure you are fully aware of our terms and conditions.

Volunteering at IPSEA is a hugely rewarding experience due to the number of families we are able to support. As our work is centred around the SEND legal framework, our recruitment process and training has to be very robust. Please do not let this put you off!

One in five school pupils has SEND and thousands of these pupils are struggling to fulfil their educational potential.  We are the only charity providing this service across all SEND issues in England, working to empower parents to challenge their local authorities. 

Becoming an IPSEA volunteer means being there when a family or young person needs you most.  Just four hours each week can help hundreds of families and young people.

Ways you can help IPSEA

We have the following roles:

Advice Line  and Tribunal Helpline Volunteer

Tribunal Support Service Volunteer

In 2016 our volunteers have helped more than 4,600 families on the Advice Line and Tribunal Helpline and offered case work support to more than 350 families

“IPSEA volunteer advisors have been tremendous. I don't know where I'd have been without them. I can't thank you all enough” Parent 

IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

Information Service

The Information Service is for general legal enquiries and will signpost you to factsheets and resources on our website.  The Information Service cannot provide specific advice about individuals and their circumstances.

Face to Face Advice

IPSEA is now able to offer free and independent legally based SEN advice at Face to Face sessions organised in conjunction with the Pen Green Centre for children and families (pengreen.org).

For information on how to book a session please click here.