About us Who we are Our staff Our staff Our staff members have a wide variety of skills and backgrounds, and work hard to fulfil IPSEA's goals and objectives. Ali Fiddy, Chief Executive Ali is responsible for the day-to-day running of IPSEA and the implementation of the organisation’s strategic plan. She is a qualified solicitor with extensive casework and policy experience in the fields of education, community care, mental health and public law, and she has spent many years working as a senior manager in the not-for-profit sector. In her spare time, Ali enjoys travel, theatre and glow-stick aerobics. She is also a big Dolly Parton fan. Susan Curtis, Fundraising and Communications Manager Susan has worked in marketing and communications for over 20 years in both the non-profit and private sectors. During her career she has headed up the marketing and communication teams for organisations such as Opportunity Links, who developed IT management solutions to the public sector to enable them to deliver information to their communities, and to cr360, a global sustainability software company. As Fundraising and Communications Manager for IPSEA, Susan is responsible for income generation for the charity. This includes the organisation and administration of our training function, management of our partnerships with other organisations, general fundraising and also our marketing and communications. Sue loves punishing herself with early morning exercise and relaxes by reading at least ten books a month. Wendy Rainbow, Legal Team Manager Wendy is a solicitor and manages IPSEA’s legal team. The legal team trains IPSEA's volunteers as well as supervising and assisting them with legal queries, case work support and tribunal advice. The team also delivers training to parent and carer groups and other organisations helping their members understand their legal rights under the SEND statutory framework, as well as bespoke training courses for other professionals in the SEND field advising them on their legal obligations to children and young people. The legal team seeks to influence policy and legal developments in SEND law by responding to calls for evidence, representing IPSEA on various industry policy groups as well as speaking at conferences across England. Jo Voce, Volunteer Manager Jo is responsible for managing the volunteer team and recruiting and organising the training for the volunteers who staff the helpline. All volunteers have to undertake formal accredited foundation law training and Jo is developing volunteer forums, with a national remit, in order to offer support and supervision to all who volunteer for IPSEA. She is looking at new opportunities for further developments with our corporate partners and continuing to look at best practice for the future development of the helpline. Jo is also IPSEA’s designated safeguarding lead for the organisation. In her spare time, Jo organises and runs a vintage and antique fair. Maria Bloom, Legal Team Member As part of IPSEA's legal team Maria works with IPSEA's volunteers delivering training to them whether they are new or existing. She also provides them with legal support and is responsible for monitoring and supervising their work and assisting them by providing legal updates. Maria also delivers IPSEA's programme of external training to parents, SEN experts, schools and local authorities as well as creating legally based written resources. When Maria isn't working she can be found whooping at her local Zumba class, walking her elderly neighbour's naughty dogs and searching out mid-century crockery at vintage fairs to add to her growing collection. Emma Brock, Communications Officer Emma is responsible for building the IPSEA brand and promoting and marketing IPSEA’s services to multiple audiences. She manages and implements IPSEA's marketing campaigns, and coordinates our PR, events, website and social media. Before joining IPSEA, Emma worked for the University of Cambridge as a Project Coordinator looking after the delivery and organisation of a wide range of executive education programmes for some of the largest companies in the world. When not working, Emma is kept busy at home by her toddler, and if she gets a spare moment, can be found reading a good book. Jessica Cowley, Personal Assistant to the CEO Jessica is responsible for helping the Chief Executive manage her workload. Her duties are mainly administrative, however she often has to help other managers with additional tasks. She has recently been responsible for a fundraising campaign dealing with all communications and correspondence. Jessica takes the minutes at the trustee meetings and files any important documentation. When Jessica isn’t working she is very busy looking after her young family. She is a keen tennis player and plays competitively for her local team. Pippa Green, Fundraising Officer Pippa works on grants and trust fundraising at IPSEA. She researches trusts across the UK, identifies IPSEA’s eligibility and works with the rest of the team to scope new and existing projects to put forward for funding. When not at work, Pippa is busy raising her young family and loves to travel – although is still getting used to the differences that exploring the world with a toddler brings! Lucy Hayes, Senior SEN Lawyer Lucy is a solicitor who worked in civil litigation and public law before specialising in education law. She co-ordinates IPSEA’s policy work, using the information gathered through IPSEA’s advice services to improve SEN policy at a local and national level. She frequently works with other stakeholders in the special education sector to highlight issues to individual local authorities and the Department for Education. Lucy also works with the rest of the legal team to deliver training and supervise IPSEA’s case work, along with managing IPSEA’s online legal materials. She is the contact point for IPSEA’s consultancy service for professionals. Outside of work, Lucy enjoys running and cycling, and plays in a football team. Claire Jackson, Legal Team Member Claire is one of IPSEA's legal team members. On a day-to-day basis she delivers training to new and existing volunteers, provides legal support to IPSEA volunteers and is responsible for the monitoring and supervision of volunteers' work, providing them with legal updates. She is also responsible for developing IPSEA policy work responses and local authority complaints and creates legally based written resources. Claire is also part of the legal team who deliver IPSEA's programme of external training to parents, SEN experts, schools and local authorities. Helen McGuire, Office and Finance Administrator Helen's role is to keep the office running smoothly. Her role is predominantly HR, dealing with contracts, invoices, leases, health and safety…you name it, and Helen sorts it out! As well as having an extremely heavy workload, Helen also supports the admin team by helping out when she can. She really is the backbone of the office! Helen loves the outdoors and is an experienced paddle boarder. She is passionate about supporting charities and has participated in the London ‘moonwalks’ for Breast Cancer Research. Gaynor Middleton, Fundraising Officer Gaynor supports IPSEA’s Fundraising and Communications Manager in implementing IPSEA’s fundraising plan. Her job involves researching and identifying grant giving organisations to assist IPSEA in determining where the annual fundraising programme should be targeted. Her role includes other support and administrative duties to ensure the efficient operation of the IPSEA office. In her spare time, Gaynor is a keen gardener and enjoys country walks. James Odell, Training Coordinator James coordinates all IPSEA Training, including online and face to face training sessions for parents, groups, and organisations across England. He liaises with our legal team to coordinate the delivery of our training, and to ensure that they have all of the information and documentation they require. When not working James can either be found in his garden, walking his dog or cooking. Jo Salsbury, Legal Team Member Jo is a qualified solicitor and is part of IPSEA's legal team. She supports volunteers through training and legal support, and is also responsible for monitoring and supervising their work. She regularly delivers training to parents, local authorities, schools and SEN experts, and helps develop new training programmes and legal resources. Jo also works with parents supporting them in individual cases and representing at the SEND Tribunal. In her free time Jo can be found romping around the Chiltern Hills with her family and dog. To relax, she enjoys running, creative writing and singing. Alex Stafford, Legal Team Member Alex is a member of IPSEA's legal team. She is responsible for delivering training to new volunteers but also ongoing training to existing volunteers and delivering IPSEA's programme of external training to parents, schools, SEN specialists and local authorities. As well as the training, Alex also provides legal support to the IPSEA volunteers and monitors and supervises the volunteers' work as well as providing them with any legal updates. Alex also creates legally based written resources. When not being a taxi driver for her children, Alex can be found in the kitchen making jam. Her preserves, cassis and sloe gin all give Mary Berry a run for her money! Melanie Wells, Triage and Advice Line Coordinator Melanie has responsibility for the co-ordination of the Advice Line volunteer timetable, dealing with technical queries regarding online training and managing the content for both the public and volunteer website. Melanie answers queries on the Information Service and manages the waiting lists for both the Advice Line and the Tribunal Helpline. Melanie also assists with the general day to day admin of the office. On the weekend, you can find Melanie searching for a bargain in charity shops and antique fairs. She is also partial to a family camping trip. Bonny White, Tribunal Support Service Administrator Bonny joined IPSEA in 2006 as an Advice Line volunteer, and since 2009 has managed our unique Tribunal Support Service. Her role involves the monitoring and assessment of referrals coming through our busy Tribunal Helpline and matching those families with a volunteer caseworker. As part of her work she supports our 150 Tribunal Support Service volunteers and members of IPSEA’s Legal Team. Bonny also coordinates the team working on the Tribunal Helpline. As the parent of a disabled child, Bonny is well aware of the difficulties facing our customers.