My local authority says that what I am asking for is not part of their policy, what does that mean? Expand LAs should have a policy on home-to-school transport but it must be based on what the law says. The policy should set out: eligibility for free travel and how entitlement will be assessed; arrangements for children with SEN and/or disabilities including arrangements for pupils who are registered at more than one school; provision of escorts; charges; assistance to attend extended schools; travel to residential schools; complaints. LAs should consult widely on any changes to such policies. If the LA quotes its policy, start by obtaining a copy of it. Such policies should not impose additional restrictions and limitations on access which are not contained in the Education Act 1996. If you consider that your child should be eligible under one of the categories for children of compulsory school age but they are being denied transport, seek advice from our advice line.