My local authority says that what I am asking for is not part of their policy, what does that mean?

All local authorities (LAs) should have a policy on home to school transport, but it must be based on what the law says. LAs also needs to have regard to the statutory Travel to school for children of compulsory school age, May 2026 guidance (the May 2026 Guidance). 

The policy should set out:

• All four categories of eligibility and how these are assessed, including things like walking distance
• How to apply for transport
• How the LA might support children who live at more than one address
• All the ways transport might be provided, such as taxi or bus
• Arrangements that might be available for children who are not eligible for transport, such as spare seat schemes
• How a decision about transport can be appealed

LAs should consult widely on any changes to such policies.

If your LA refers to its policy when it is making decisions, you should start by getting a copy of it. LA policies should not include additional restrictions and limitations on access which are not contained in the Education Act 1996. The May 2026 Guidance also makes clear that LA school travel policies should be easy for you to find and understand (see part 4 of the May 2026 Guidance). 

If you consider that your child should be eligible under one of the categories for children of compulsory school age but they are being denied transport, seek advice from our advice line.