How do I book an IPSEA Training day? Expand Choose the category your organisation falls under on this page of our website. Choose the course you would like from those available and click the orange Book your face to face training button. This will take you to a short form for you to complete which gives us everything we need to make your booking. Please make sure you fill in this form as fully as possible for us to be able to process your booking as quickly as possible.
What is IPSEA’s process once I’ve submitted my booking form? If you have given date(s) for your training, we will try our best to accommodate date(s) based on the availability of our trainers. Expand Once your training day details are agreed, we will send you a confirmation email. and an invoice will be sent from our Finance team. Our terms state that payment should be made within 30 days. On payment, we will email your slides for the day and confirm all the final training day details. If you have any further queries, you can email [email protected] and we’ll be happy to help.
What courses do you run? Expand We run a variety of courses dependent on the organisation type. These have been created by our expert Legal Team and are generally one day’s training with a set agenda. You can find out the courses available to you on this page of our website (simply select your organisation type).
Do you have terms and conditions for your training days? Yes, you can view a copy on our website. Expand You can download our terms and conditions here. As part of the booking process, you must acknowledge you have read and understood the terms and conditions. If you have any particular questions, please contact our training team.
I work for a local authority, why can’t I book Level 1, 2 or 3 face to face training? Our Levels 1, 2 and 3 are not appropriate for those such as local authority staff who may be responding to the rights of a parent or young person. Expand Our Send Law for Local Authorities training has been developed specifically for local authority staff. We also offer a SEND Decision Making and the Law training, along with Tribunal training.
Does your training run to set agendas? Yes, our standard training days are run to set content and timed agendas. Expand These agendas have been devised to: Cover key subject areas which give clear guidance on the key elements of SEN Law Accommodate any parental/organisational responsibilities (such as school runs) or for breaks after key sessions.
Do you offer bespoke training? Yes, we can create a bespoke piece of training for your group. Expand This will be totally tailored and will cover the subjects and themes you specify on Special Educational Needs and Disabilities (SEND) Law, along with presentation materials for your group. You can make a booking on this page of our website. To enquire about bespoke training please fill in the form that's linked on the page above. On receipt of this form, our management team will look through your proposal and we will get back to you with a costing within seven days.
What training days do you offer? We run a variety of courses. These have been created by our expert Legal Team and are generally one day’s training with a set agenda. Expand You can find out the courses available to you on this page of our website (simply select your organisation type). We also offer bespoke courses which can be tailored to the requirements of your organisation.
When will I receive my joining instructions? We send our joining instructions one week in advance to ensure you have the most up to date presentations and all the relevant venue information. Expand
How long are the training days? These are generally run from 10am until 3.30pm to make them as parent-friendly as possible. Expand Timings are publicised on the individual event page on our website.
Would you consider coming to my area? If you feel there would be an audience of around 30 who would attend one of our training days in your area, please contact us at [email protected]. Expand
Will you be coming to my area? We run a programme of events across England and try to visit most regions/areas as often as we can. Expand Recent cities/towns visited include: Exeter Plymouth Southampton Brighton Bristol Reading London Cambridge Norwich Birmingham Derby Nottingham Manchester Liverpool You can see a list of upcoming training events on our website, but if we’re not coming to your area, please keep an eye on this page or sign up for our newsletter (at the bottom of every page of our website).
Why do you run IPSEA parent training days? Part of our charitable remit is to train parents in the law. Expand Along with our online training, which is open to parents, we also run one-day training sessions on various subjects for parents and carers. You can find out more about the sessions we run on our website and see a list of upcoming training events for the next few months.
What are your Legal updates? If you want to keep up to date with all the news in the SEND field, you can subscribe to IPSEA's legal updates as part of your online training. Expand Our termly updates cover the law relating to the education and training of children and young people with SEND. They are sent out to your email and cost £29 per annum. You can choose to buy these along with your training as part of your purchase.
Do you circulate the answers for online training? Because our training brings in a significant amount of funds to IPSEA as a charity and goes towards funding out helpline and tribunal support service, we’re unable to circulate the answers for our training. Expand
Is there a guide on using the online training platform? Yes, as part of your enrolment, you will be enrolled on our quick guide to using our training portal. Expand This takes about ten minutes to complete, and we’d recommend all learners undertake this guide to get the most out of your training.
How long do I have to complete my online training? You have six months to complete your training from the day you enrol (18 months if you have purchased out combined training of Levels 1-3). Expand At the end of this period, if you feel you need more time to complete the course, please email [email protected] for an extension.
I have forgotten my password on the portal, how do I retrieve it? Retrieval details are listed below (click the arrow button on the right to expand). Expand If you go to the homepage of the portal, please go to https://ipseatraining.learnupon.com/ and click the sign-in button on the top right and click the Forgot your password link. This will send a reset email to the address you registered with and you can reset your password to something more memorable (please check your spam folder as sometimes email clients mark these as spam). If you have any problems with the process, please contact [email protected] and we should be able to help.
Is there any support during my online training? Technical support is provided during your training by an in app messaging service, or via the email [email protected] Expand
Can I go straight in at a higher level? We’d suggest that if you feel fully confident in the subjects covered in a lower level, you can begin your training at a higher level. Expand
What subjects will I cover during my online training? We have a list of subjects covered in our online training which you may find useful below (click the arrow to the right to expand). Expand You can download a list of the subjects covered in our online training on our website.
Will I receive a certificate? On successfully completing the training and achieving a pass mark of 75% or over, you will automatically receive a downloadable certificate via your account on our training portal. Expand
I’ve not achieved 75% on a module, what can I do? You have two attempts on each module and the platform takes your higher attempt to go towards your final score. Expand The final pass mark is a cumulative mark, meaning you can fail one or more modules and still be able to pass your training if your final score is 75% or over when all modules are added.
What’s the pass mark? The pass mark for all our training courses is 75% overall, meaning you can fail one or more modules and still pass the course. Expand The platform takes score from each module and calculates them at the end of your training, but you can get an idea of your pass mark for each module as you work your way through.
Is your training accredited? Our training isn’t accredited but can count towards your CPD as an e-learning program. Expand IPSEA SEND Law training is recognised as the market leader and we train many organisations across England.
Can I pay for my online training via invoice? If you would like an invoice for your online training, please contact our training team . Expand Contact us with the following details and we will email you an invoice: Your name Organisation Email Learner’s name Learner’s email Your organisation’s address Access to the training is only granted after payment or the receipt of a remittance from your finance department.
How do I book IPSEA online training? You'll need to indicate which category your organisation falls into. Expand Visit this page of our website and select your organisation's category. Choose the course you would like from those available and click the purchase button. This will take you through to our online learning platform (LearnUpon) where you can pay by credit card or Paypal.