IPSEA awarded 'Best Helpline Sector Contributor' at the Helplines Partnership Awards 08/12/2017 03:38

IPSEA is proud to announce that our helpline services won the coveted ‘Best Helpline Sector Contributor’ award at the Helplines Partnership Awards 2017 held in London.

>Our volunteer-run Advice Line, which has taken over 7,500 calls since 2015, provides free  legally based information and guidance on any educational issue that is the result of a child’s special educational needs or disability (SEND), whilst our Tribunal Helpline gives next step advice on appeals and disability discrimination claims to the SEND Tribunal.

The award was given in recognition of the significant contribution that our helplines have made to the wellbeing of service users and to the sector in general, and the judges commented specifically on IPSEA’s remarkable ability to meet the rise in demand for the service, whilst also using the intelligence received on the helpline to shape policy and influence the larger system.

IPSEA’s Fundraising and Communications Manager, Sue Curtis, said of the win: “It is great to see our helpline services being recognised by the Helplines Partnership Awards. At IPSEA, we are committed to ensuring that children and young people with SEND get the education that they are legally entitled to, and without our volunteers staffing our helplines, this would just not be possible. We'd like to say a huge thank you to them for all of their hard work and dedication.”

Find out more about the Helplines Partnership here: www.helplines.org

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IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

Information Service

The Information Service is for general legal enquiries and will signpost you to factsheets and resources on our website.  The Information Service cannot provide specific advice about individuals and their circumstances.

Face to Face Advice

IPSEA is now able to offer free and independent legally based SEN advice at Face to Face sessions organised in conjunction with the Pen Green Centre for children and families (pengreen.org).

For information on how to book a session please click here.