IPSEA is proud to announce that our helpline services won the coveted ‘Best Helpline Sector Contributor’ award at the Helplines Partnership Awards 2017 held in London.
>Our volunteer-run Advice Line, which has taken over 7,500 calls since 2015, provides free legally based information and guidance on any educational issue that is the result of a child’s special educational needs or disability (SEND), whilst our Tribunal Helpline gives next step advice on appeals and disability discrimination claims to the SEND Tribunal.
The award was given in recognition of the significant contribution that our helplines have made to the wellbeing of service users and to the sector in general, and the judges commented specifically on IPSEA’s remarkable ability to meet the rise in demand for the service, whilst also using the intelligence received on the helpline to shape policy and influence the larger system.
IPSEA’s Fundraising and Communications Manager, Sue Curtis, said of the win: “It is great to see our helpline services being recognised by the Helplines Partnership Awards. At IPSEA, we are committed to ensuring that children and young people with SEND get the education that they are legally entitled to, and without our volunteers staffing our helplines, this would just not be possible. We'd like to say a huge thank you to them for all of their hard work and dedication.”
Find out more about the Helplines Partnership here: www.helplines.org
Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.