Office Administrator Vacancy 16/01/2017 09:50

Do you have excellent administrative and organisational skills? Would you like to be part of a national charity that ensures children and young people with all kinds of special educational needs and/or disabilities (SEND) get the right education? Then join us as our Office Administrator.

IPSEA gives free and independent legally based information, advice and support - we’re small, but influential, with a large reputation, and poised on the brink of becoming much bigger. The Board of Trustees has committed to increasing, by 50%, the number of people helped by IPSEA over the next three years.

IPSEA provides a unique range of specialist services. These services include two helplines run by volunteers and an email information service. IPSEA has also developed a wide range of high quality specialist training packages and products for which we are renowned. We create bespoke training packages as well as selling e-learning training modules to individuals and both voluntary and statutory organisations.

IPSEA is at the forefront on policy issues relating to special education and is involved in responding to consultations and advising policy makers at all levels of government. Our practical every day experience of advising and supporting parents allows us to speak from a position of expertise and experience and to provide crucial evidence of needs and challenges. IPSEA has committed to ensuring that no legislation, policy or guidance on SEND will come from government without our expert input.

At this time of growth and change IPSEA needs to recruit an Office Administrator with administrative experience to join our office based in Saffron Walden, Essex.

Day to day you will be responsible for providing efficient administration to ensure our office runs smoothly and providing support to the Finance Team.

We’re looking for someone who takes pride in completing administrative tasks. You’ll have excellent verbal and written communication skills as you will be responding to enquiries and referring these on where necessary.

You must be extremely well organised with good time management and an ability to work in a fast paced environment. An understanding of the need for confidentiality is essential and experience of delivering high levels of customer care is vital.

If you think you can demonstrate the skills required for this essential role, we would like to hear from you. To apply for this position please download the Application Form and email it to For more details on the position please see the Job Description and Person Specification.


Deadline: Monday 23rd January

Interviews: Monday 30th January  

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Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Information Service

The Information Services is for general legal enquiries and will signpost you to factsheets and resources on our website. Click here for more details about our Information Service