Tribunal Helpline:  0845 602 9579 

Calling our 0845 Tribunal Helpline will cost no more than 7p per minute plus whatever your phone provider charges you to access an 0845 number. Please be aware that your call provider will charge for access even if your call is not answered.

IPSEA’s Tribunal Helpline is dedicated to giving advice and support when you are in a Tribunal situation. You may be making a Tribunal Appeal against a decision made by your LA concerning your child’s special educational needs, or you may be making a Disability Discrimination claim.

When you call our Tribunal Helpline, an IPSEA Volunteer Adviser will listen to your reason for calling and assess where you are in the Tribunal process. They will give you next step advice on preparing your case. 

Our volunteer will also assess whether you need support from an individual IPSEA Volunteer Caseworker.  Demand for our free Tribunal Casework Support is high. We assess each individual family’s needs and their case complexity in order to make the best use of our Volunteer Caseworkers.

Tribunal Helpline opening hours:

Monday 25th July: CLOSED

Tuesday 26th July: CLOSED

Wednesday 27th July: 10am -1pm and 7-9pm

Thursday 28th July: 10am -1pm 

Friday 29th July: CLOSED

Weekends and Bank Holidays: CLOSED

We are currently recruiting volunteers for this busy service, if you are interested in applying, please click here:

Please read the following information before calling our Tribunal Helpline:

IPSEA's Tribunal Helpline is covered by 1 volunteer working from their own homes. If the line is busy, our volunteers are all busy taking calls. 

There is no answer phone service on our Tribunal Helpline. If you hear an answer phone message, it will be our volunteer's personal voicemail. Please do not leave a message.

You can also book a call at a time that suits you by clicking here.

By using IPSEA’s Tribunal Helpline you are agreeing to the terms of our Privacy Statement.

IPSEA has a general Advice Line that you should call if you are not making a Tribunal Appeal. 


IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

Information service

This service provides information on the law and what it allows you to do.  Click here to fill in our Information Service form - one of our advisers will send you a reply by email.

Advice Line

Our Advice Line gives free and independent legally based SEN advice. For our Advice Line number and information about booking an Advice Line call, please click here.

Tribunal Helpline

Our Tribunal Helpline gives free and independent legally based advice about appeals to the Special Educational Needs and Disability Tribunal. Find the number or book a call by clicking here.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.