Information Service

The Information Service is for general legal enquiries and will signpost you to factsheets and resources on our website.  The Information Service cannot provide specific advice about individuals and their circumstances, so please consider making an appointment for the Advice Line

The Information Service can provide up-to-date information on:  

  • Your child/young person’s rights
  • Local authorities’ duties towards children/ young people with Special Educational Needs and/or Disability (SEND) and their parents
  • The duties of schools or colleges towards children/ young people and their parents 
  • Your rights as a parent of a child with SEND

To submit a request, please complete the form below and we will respond within 5 working days.

Please note:

By using IPSEA’s Information Service, you are agreeing to the terms of our privacy statement.

IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Information Service

The Information Services is for general legal enquiries and will signpost you to factsheets and resources on our website. Click here for more details about our Information Service

Face to Face Advice

IPSEA is now able to offer free and independent legally based SEN advice at Face to Face sessions organised in conjunction with the Pen Green Centre for children and families (pengreen.org).

For information on how to book a session please click here.