We have noticed that there is a contact number listed for IPSEA's Advice Line on various websites. Please do not use this 0800 number as although it does ring out, it is no longer in use by IPSEA, please follow the links on this page instead.

The Advice Line provides legally based information and next step advice on any educational issue that is the result of your child’s special educational needs or disability.  Our appointments last up to 30 minutes and our advisers will give you up-to-date information on the law, explain what it allows you to do and give you clear next-step advice.

All available appointments for the next week can be booked here. If you have any problems using the booking system, please click here.

Appointments are released by each volunteer, as and when they know of their availability. They can be released up to ten days in advance, any day or time. So please do check the booking pages regularly.  

By using IPSEA’s Advice Line booking system, you are agreeing to the terms of our Privacy Statement.

IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Information Service

The Information Services is for general legal enquiries and will signpost you to factsheets and resources on our website. Click here for more details about our Information Service

Face to Face Advice

IPSEA is now able to offer free and independent legally based SEN advice at Face to Face sessions organised in conjunction with the Pen Green Centre for children and families (

For information on how to book a session please click here.