The Advice Line provides legally based information and next step advice on any educational issue that is the result of your child’s special educational needs or disability.  Our appointments are 30 minutes and our advisers will give you up-to-date information on the law, explain what it allows you to do and give you clear next-step advice.

All available appointments will be released at least one week in advance and can be booked here.   Once you’ve booked an appointment, please follow the link and complete our Parent Information Form.  This must be completed at least 48 hours before your appointment and will ensure our adviser has all the information to be able to answer your query in the time allocated. 

If you have any problems using the booking system or completing the parent information form, please email or phone 01799 582 030.

New appointments are released whenever our volunteer advisors make us aware of their availability, so please do check the booking pages regularly.  If you still cannot book an appointment, please email with your contact details and a brief description of your enquiry.  We will notify you when we release future appointments and may contact you if we have any cancellations. 

By using IPSEA’s Advice Line booking system, you are agreeing to the terms of our Privacy Statement.


IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

Information service

This operates as a signposting service and is for general legal queries. By completing our online Information Service form, you will get a quick response, signposting you to factsheets and links to information on our website.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.