Please note that the Advice Line and Tribunal Helpline Services will close from Monday 7th to Friday 18th August.

The Online Information Service will also close from Friday 28th July until Monday 4th September.

Our website has free resources, which you can download, to help families get the right education for children and young people with all kinds of special educational needs and/or disability (SEND).  You can access these resources via our home page, which include model letters, frequently asked questions and a jargon buster .

If you cannot find answers to your questions, or you need further information, then please consider using one of our free services:

The Information Services is for general legal enquiries and will signpost you to factsheets and resources on our website.  Please complete our online information service form.

The Advice Line provides legally based information and next step advice on any educational issue that is the result of your child’s special educational needs or disability.  This could include problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. 

The Tribunal Helpline gives next step advice on appeals and disability discrimination claims to the SEND Tribunal.    Our Tribunal Helpline will also be able to talk to you about our Tribunal Support Service and, if eligible, will be able to make a referral for support from a volunteer.