IPSEA's online volunteer training

Before volunteering on our advice line or with our tribunal support service, you will need to complete IPSEA's volunteer training. The first stage of our training is provided online and consists of 10 modules covering the basis of the law you will need to know. This first stage of training will take approximately 30 hours. At the end of each module you will need to answer some questions to demonstrate your understanding of the topic.  Once you have completed - and passed - this online training, you will be invited to a two day training course to consolidate your study and introduce you to IPSEA's practical work. This training course is followed by further practical work supported and supervised by a mentor.

To join IPSEA as a volunteer and complete our training you need to complete a volunteer application form. A screen shot of this form is shown below. 

IPSEA application form

Once your application has been processed and accepted you will be sent a link so you can start your online training. The online training consists of 10 modules. Each module has a pack of resources which you will need to study. At the end you will need to answer some questions to demonstrate your understanding before moving on to the next module.  A screen shot of the online training is shown below.

Training screen shot

To view an image of the whole of module 1, click here.

In view of the time and costs involved in recruiting and training new volunteer advisers, IPSEA asks that all new volunteers commit to a minimum of two years with the organisation. IPSEA reserves the right to request all or part payment of training costs (around £1,500 per volunteer) if a volunteer leaves within two years of joining IPSEA.

All volunteers will be required to fill in and submit the necessary paperwork for every parent they advise. Volunteers will also be required to comply with IPSEA’s monitoring procedures - allowing us to quality control and evaluate our services. These procedures will be explained in detail during the volunteer training

If you have any questions about our training, please contact the office.