We have noticed that there is a contact number for IPSEA's Tribunal Helpline listed on various websites. Please do not use this 0845 number as although it does ring out, it is no longer in use by IPSEA, please follow the links on this page instead.

The Tribunal Helpline gives next step advice on appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal.  Our appointments last up to 30 minutes and our advisers will give you up-to-date information on the law, explain what it allows you to do and give you clear next-step advice.

If your tribunal case is being prepared by a solicitor or other advocate then regrettably IPSEA are unable to give you advice. This is to avoid the potential for conflicting advice or misunderstandings, and to ensure our appointments are available for parents not receiving any other support.

All available appointments for the next week can be booked here. If you have any problems using the booking system, please click here.

Please be aware that Telephone calls are recorded for training purposes only, and any details or notes that are recorded will never be passed on to a 3rd party and are kept completely confidential.

Appointments are released by each volunteer, as and when they know of their availability. They can be released up to ten days in advance, any day or time. So please do check the booking pages regularly.

Parent Information Form

You may be wondering why we ask so many questions on the Parent Information Form and feel uncomfortable about answering them. We only ask for genuine and important reasons. The information we ask for is information that is asked of us when we apply for funding and to monitor who we are helping. By doing this, we can raise more funds and also identify gaps and see who we are not helping. This will help IPSEA to improve its service and ensure that services are delivered in a fair way to everybody. It also helps us to apply for funding opportunities to secure IPSEA's services for the future. The information will be kept confidential. We do not share your names or personal information with anyone. We only use the statistics. If you do not wish to answer any or all of the questions, you do not have to do so, we just wanted to explain why we ask.

By using IPSEA’s Advice Line booking system, you are agreeing to the terms of our Privacy Statement.



IPSEA mailing list

Click here to join our mailing list so that we can send you relevant updates and information.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Advice Line

This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here to book an appointment to get one of our advisers to call you back.

Tribunal Helpline

Our Tribunal Helpline Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here to book an appointment to get one of our advisers to call you back.

Information Service

The Information Service is for general legal enquiries and will signpost you to factsheets and resources on our website.  The Information Service cannot provide specific advice about individuals and their circumstances.

Face to Face Advice

IPSEA is now able to offer free and independent legally based SEN advice at Face to Face sessions organised in conjunction with the Pen Green Centre for children and families (

For information on how to book a session please click here.