Advice Line - 2 options

1. Book a call-back:

You can book to speak to one of our highly trained volunteer advisers at a time that suits you by clicking here

2. Ring 0800 018 4016 during opening hours (shown below):


Monday, 21st April:  CLOSED

Tuesday, 22nd April: 10am - 4pm and 7pm - 9pm

Wednesday, 23rd April:  10am - 4pm and 7pm - 9pm

Thursday, 24th April:  10am - 1pm and 7pm - 9pm

Friday, 25th April:  10am - 4pm

Weekends and Bank Holidays: CLOSED
IPSEA's 0800 Advice Line is covered by 1 or 2 volunteers working from their own homes. If the line is busy, our volunteers are all on calls. IPSEA does not operate an answer phone service. If you receive an answer phone message, this will be the volunteer's personal voicemail - please do not leave a message as they will not be able to return your call. Please keep trying. Mobile phones: Some mobile phone providers charge their users for 0800 numbers. Please check with your provider. Alternatively, you can call us on 01799 526771. You are encouraged to call the Advice Line as often as you need to.

IPSEA has a dedicated tribunal help line that you should call if you are appealing. Our Advice Line cannot support Tribunal appeals. The current top 5 issues being raised on the Advice Line are: Home/School transport, proposed Statements, failure to provide support at school, exclusion (especially informal exclusion) and lack of Local Authority funding for SEN. You can find advice on all of these issues in "What you need to know" and "How to Take Action": 

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