Contact us for advice and support

Are you a parent of a child with special needs? Do you have problems with their education? IPSEA's trained volunteers give free, legally based independent advice and support in England and Wales. Our help lines can be busy as we generally have just one or two volunteers covering them.

General Advice Line: 0800 018 4016  Mon to Fri 10am – 4pm, plus Mon to Thurs evenings 7pm – 9pm

Advice on: Problems with schools; requesting statutory assessment; proposed statements; annual reviews; possible disability discrimination; exclusion from school, etc.

Tribunal Help Line : 0845 602 9579  Mon, Wed and Thurs 10.00 – 1.00pm

PLEASE NOTE THAT THIS LINE WILL NOT BE OPEN ON TUESDAY 14TH SEPTEMBER

Next-step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will assess whether you need casework support.

You may find what you need by looking at our website resources on common problems, how to complain, exclusion and refusal to assess.